# SA 6 ## Overview Support Application 6 is the BlueFletch telemetry and monitoring agent for managed Android devices. It runs in the background and collects device health, system activity, and operational data for troubleshooting, analytics, and fleet visibility. ## What it collects * Device health data such as battery, temperature, storage, memory, Wi-Fi, cellular, Bluetooth, and GPS state. * System and lifecycle events such as screen state changes, power connect and disconnect, app installs and removals, reboots, and low-battery warnings. * Operational data that helps teams validate device readiness, diagnose issues, and understand usage patterns. ## How it works * Runs as a persistent background service on managed devices. * Sends collected data to BlueFletch services for monitoring and analysis. * Buffers events locally when the device is offline. * Retries delivery automatically when connectivity returns. ## On-device tools Support Application 6 also includes an on-device interface for support workflows. Teams can inspect current device state, review recent events, confirm configuration, and access diagnostic tools directly on the device. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bluefletch.com/bluefletch-enterprise/product-guides/support-application/sa-6.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.