> For the complete documentation index, see [llms.txt](https://docs.bluefletch.com/bluefletch-enterprise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bluefletch.com/bluefletch-enterprise/product-guides/support-application/sa-6/features/device-health-diagnostics.md).

# Device Health Diagnostics

A Support Application 6 feature that runs a guided pass/fail health check of a device's major subsystems.

## Overview

Use Device Health Diagnostics to walk through a sequential, pass/fail health check of the device's major subsystems. The feature presents a wizard-style flow through each category, runs the underlying check, and records a pass or fail result so problems can be triaged on-device without needing help-desk involvement.

## User Guide

To run Device Health Diagnostics, complete the following steps:

1. Open the Support Application on the device.
2. Navigate to Device Health Diagnostics.
3. Follow the wizard-style flow through each category in sequence.
4. Review the aggregated results summary once all checks are complete.

The diagnostics run through the following categories, in order: Battery → Network → Location → Bluetooth → NFC → RFID → Storage → Memory → Host/IP/Ports.

Each category runs its underlying check and records a pass/fail result. Results are aggregated into HealthTestResults and presented as a summary via HealthChart.


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