> For the complete documentation index, see [llms.txt](https://docs.bluefletch.com/bluefletch-enterprise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bluefletch.com/bluefletch-enterprise/product-guides/support-application/sa-6/features/events-to-splunk.md).

# Events to Splunk

#### Purpose

Sends event data directly from the device to Splunk, in addition to or instead of the default BFE/EMS backend.

#### Location

`data/source/SupportAppRepository.kt` (send logic), `data/source/splunk/` (`SplunkRemoteSource/SplunkApi`), `data/models/splunk/SplunkEventReporting.kt`, `common/SupportAgentConfig.kt` (Splunk config fields).

#### Behavior

`SupportAppRepository.sendEvent()`:

1. If cradleSyncModeEnabled=true, the event is buffered locally instead of sent (see Cradle Sync\<link this to cradle sync>); Splunk forwarding does not apply in this mode. &#x20;
2. Otherwise the event is POSTed to the configured EMS backend (config.eventUrl).&#x20;
3. If that succeeds and config.useSplunk=true, the event is also POSTed to Splunk's HTTP Event Collector (splunkUrl or, if unset, falling back to eventUrl), with header Authorization: Splunk .&#x20;
4. If the initial send fails, the event is queued locally for retry (EventReportingBackupEntry) regardless of the Splunk setting.

### User Guide

1. Enable cradleSyncModeEnabled
2.

#### Configuration

| Configuration    | Type    | Default | Description                                                     |
| ---------------- | ------- | ------- | --------------------------------------------------------------- |
| useSplunk        | Boolean | false   | Enables sending events to Splunk in addition to the EMS backend |
| splunkUrl        | String  | -       | Host/port of the Splunk HTTP Event Collector                    |
| splunkAuthToken  | String  | -       | Auth token defined in the Splunk Event Collector                |
| splunkSource     | String  | -       | Optional Splunk source field override                           |
| splunkSourceType | String  | -       | Optional Splunk sourcetype field override                       |
| splunkApiPath    | String  | -       | API path appended to splunkUrl, e.g. services/collector/raw     |
| ignoreSSLCerts   | Boolean | false   | Ignore SSL certificate issues during Splunk event posting       |

#### Error Handling

| Scenario                                                   | Expected behavior                                                                     | Recovery                                                         |
| ---------------------------------------------------------- | ------------------------------------------------------------------------------------- | ---------------------------------------------------------------- |
| `splunkUrl/splunkAuthToken` missing while `useSplunk=true` | Splunk POST fails/is skipped (event still delivered to EMS backend if that succeeded) | Fix configuration; no automatic retry specific to Splunk         |
| Splunk endpoint unreachable                                | Logged failure; does not affect the primary EMS backend delivery, which happens first | N/A — Splunk forwarding is fire-and-forget after primary success |
| SSL certificate error                                      | Request fails unless `ignoreSSLCerts=true`                                            | Set `ignoreSSLCerts` or fix the certificate                      |

#### Logging and Troubleshooting&#x20;

**Problem: Events are not appearing in Splunk.**

Check:&#x20;

1. &#x20;Is useSplunk set to true in the effective configuration (visible in Advanced Tools → Config Viewer)?&#x20;
2. Are splunkUrl, splunkAuthToken, and splunkApiPath all populated?&#x20;
3. Is the primary EMS backend send succeeding? (Splunk forwarding only happens after a successful primary send — see step 3 above.)&#x20;
4. Check SupportAppRepository logs for the Splunk POST response code.


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