> For the complete documentation index, see [llms.txt](https://docs.bluefletch.com/bluefletch-enterprise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bluefletch.com/bluefletch-enterprise/product-guides/support-application/sa-6/permissions-and-security.md).

# Permissions and Security

<table><thead><tr><th width="253">Permission</th><th>Feature mapping</th></tr></thead><tbody><tr><td><code>MANAGE_EXTERNAL_STORAGE</code>, <code>READ_EXTERNAL_STORAGE</code>, <code>WRITE_EXTERNAL_STORAGE</code></td><td>Log collection/submission, ccnfig file storage</td></tr><tr><td><code>PACKAGE_USAGE_STATS</code></td><td>Application Usage history, foregroup-app sampling</td></tr><tr><td><code>ACCESS_FINE_LOCATION</code>, <code>ACCESS_COARSE_LOCATION</code>, <code>ACCESS_BACKGROUND_LOCATION</code>, <code>ACCESS_LOCATION_EXTRA_COMMANDS</code></td><td>GPS/Location feature, active location tracking</td></tr><tr><td><code>MODIFY_AUDIO_SETTINGS</code></td><td>Find me alert volume control</td></tr><tr><td><code>ACCESS_WIFI_STATE</code>, <code>CHANGE_WIFI_STATE</code></td><td>Wi-Fi diagnostics, Network Diagnostics </td></tr><tr><td><code>BLUETOOTH</code>, <code>BLUETOOTH_ADMIN</code>, <code>BLUETOOTH_SCAN</code>, <code>BLUETOOTH_CONNECT</code></td><td>Bluetooth disconnect alert and reporting</td></tr><tr><td><code>SYSTEM_ALERT_WINDOW</code></td><td>Alert overlays</td></tr><tr><td><code>READ_PHONE_STATE</code></td><td>Cellular/telephony monitor, device ID</td></tr><tr><td><code>BATTERY_STATS</code>, <code>GET_APP_OPS_STATS</code></td><td>Battery diagnostics</td></tr></tbody></table>

#### Permissions Screen

Support Agent 6 has a dedicated **Permissions** screen that is separate from **Advanced Tools.**

* Displays the current permission status, including granted and revoked permissions.

#### When Permissions are checked

* SA6 does not block startup or crash when a permission is missing. The app continues running, while affected features may be limited.
* Permission changes are monitored in real time and reflected on the **Permissions** screen.
* SA6 sends events when permissions are missing or restored.
* A periodic permission check runs in the background as a backup to the real-time monitoring.

#### What happens when a permission is missing

| Permission             | Behavior when missing                                                                                                          |
| ---------------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| Location permissions   | GPS/location data omitted from events; active location tracking does not run                                                   |
| `PACKAGE_USAGE_STATS`  | App usage/foreground-app data omitted or incomplete                                                                            |
| Bluetooth permissions  | Bluetooth screen/collectors return no data; Bluetooth Disconnect Alert cannot track peripherals                                |
| Storage permissions    | Log collection/submission and local config file reads fail for that source; other config sources in the cascade are unaffected |
| Any tracked permission | A `missingpermissions` event is generated; a `missingpermissionresolved` event follows once the permission is (re-)granted     |


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