Ctrlk
For the complete documentation index, see llms.txt. This page is also available as Markdown.

What's new in SA6

Support Application 6 (SA6) marks a significant step forward for BlueFletch's on-device telemetry and support-diagnostics agent. It delivers a redesigned, guided diagnostics experience, a new user-identity view, additional device-protection alerts, and a modernized technical foundation built on Kotlin, Jetpack Compose, and WorkManager.

These enhancements help support teams resolve device issues faster and give end users more effective self-service tools. SA6 is the successor to Support Application 5 (SA5); to get these improvements, update your fleet to SA6.

Key Feature Changes

The key changes in SA6 are:

Device Health Diagnostics

  • Introduces a guided, sequential pass/fail wizard covering Battery, Network, Location, Bluetooth, NFC, RFID, Storage, Memory, and Host/IP/Ports checks.

  • Replaces SA5's disconnected detail screens with a single guided flow and a pass/fail summary, so end users and technicians don't need to know which screen to check.

User Identity

  • Adds a new screen showing the currently logged-in user (ID, username, roles, groups) and identity-provider (IdP) connectivity status, sourced from the BlueFletch Launcher session.

  • Includes paginated login history. SA5 had no working equivalent to this feature.

Bluetooth Disconnect Alert

  • Plays an alert when a paired peripheral (e.g. a barcode scanner) disconnects unexpectedly.

  • Adds a new bluetoothdisconnectalert event so unexpected disconnects are visible in device history and analytics.

Device Drop Detection

  • Uses the accelerometer to detect free-fall followed by impact, with configurable sensitivity thresholds and a cooldown period.

  • Adds a new devicedrop event for tracking physical-damage risk across a fleet.

Dedicated Network Test

  • Adds a distinct endpoint-reachability and latency test against BlueFletch- and organization-configured endpoints, separate from the throughput-focused Speed Test.

  • Can run on demand or on a schedule, and reports results via a new networktest event.

Security Settings

  • Adds a dedicated screen auditing device security posture - ADB status, developer mode, lock screen, root, and USB state.

Honeywell HxLogger Support

  • Adds Honeywell HxLogger control alongside existing Zebra RxLogger support, using the same auto-revert-on-timer design.

Last updated