> For the complete documentation index, see [llms.txt](https://docs.bluefletch.com/bluefletch-enterprise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bluefletch.com/bluefletch-enterprise/product-guides/support-application/sa-6/whats-new-in-sa6.md). # What's new in SA6 Support Application 6 is BlueFletch's on-device telemetry and support-diagnostics agent to Android devices. It collects device-specific data and provides on-device diagnostic to help support teams resolve issues faster and give end users effective self-service tools. SA 6 introduces a redesigned, guided diagnostics experience, a new user-identity view, additional device-protection alerts, and a modernized technical foundation built on Kotlin, Jetpack Compose, and WorkManager. To get these improvements, update your fleet to SA 6. ### Key Feature Changes #### Device Health Diagnostics * Guides users through a sequential pass/fail health check of the device's major subsystems * Triages problems on-device without needing help-desk involvement ### User Identity * Displays the current logged-in user (ID, username, roles, groups) and identity-provider connectivity status * Includes paginated login history sourced from local event records ### Bluetooth Disconnect Alert * Plays an alert when a paired peripheral disconnects unexpectedly * Notifies the user immediately so they don't continue scanning into a device that isn't receiving data ### Device Drop Detection * Detects physical drops using the accelerometer, with configurable thresholds and cooldown * Gives fleet operators visibility into damage history without relying on self-reporting ### Dedicated Network Test * Tests endpoint reachability and latency against BlueFletch- and organization-configured endpoints * Runs on demand or on a schedule, separate from the throughput-focused Speed Test ### Security Settings * Audits device security posture, including ADB status, developer mode, lock screen, root, and USB state * Consolidates security checks into a single dedicated screen ### Honeywell HxLogger Support * Adds Honeywell HxLogger control alongside existing Zebra RxLogger support * Uses the same auto-revert-on-timer design --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.bluefletch.com/bluefletch-enterprise/product-guides/support-application/sa-6/whats-new-in-sa6.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.