> For the complete documentation index, see [llms.txt](https://docs.bluefletch.com/bluefletch-enterprise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bluefletch.com/bluefletch-enterprise/product-guides/support-application/support-installer.md).

# Support Installer

## Overview <a href="#overview" id="overview"></a>

Support Installer is designed to facilitate the proper App Usage permissions for Support Application. After installing the application, the Silent Init Activity needs to be invoked. Once the Support Tool Installer runs, it will install the Support Tool application via the Zebra EMDK, which will give all defined permissions to the Support Application.

### Invoking Silent Init Activity with ADB Command

To launch the Silent Init Activity using ADB, use the example below as a guide:

```json
adb shell am start -n com.bluefletch.ems.supportinstaller/com.bluefletch.ems.supportinstaller.SilentActivity
```

### Invoking Silent Init Activity with Airwatch Command

To launch the Silent Init Activity using AirWatch, use the example below as a guide:

```json
mode=explicit,action=android.action.intent.MAIN,package=com.bluefletch.ems.supportinstaller,class=com.bluefletch.ems.supportinstaller.SilentActivity,broadcast=false
```

{% hint style="info" %}
This installer currently supports Zebra devices only.
{% endhint %}


---

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