> For the complete documentation index, see [llms.txt](https://docs.bluefletch.com/bluefletch-enterprise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bluefletch.com/bluefletch-enterprise/product-guides/support-application/features/application-usage-history.md).

# Application Usage History

## Overview <a href="#overview" id="overview"></a>

Support Application provides a method for requesting a date range of Application Usage information from a device. The usage information will be reported using the event **appusage\_history**. The event data will contain all applications used within the specified date range and the duration of time the applications were visible to the end user. This feature is supported on devices running Android 10 or above.

## User Guide

1. To generate the usage history event, you need to send an intent action of `com.bluefletch.ems.support.ACTION_APPUSAGE_HISTORY`.
2. Include intent extras for 'begin' and 'end' to define the desired reporting range for the request.
3. Use the format 'YYYY-MM-DD' (e.g., '2023-02-06') for both 'begin' and 'end' dates.

## Feature Configuration <a href="#feature-usage" id="feature-usage"></a>

To set up Application Usage History for a particular device profile or device group, please follow the steps below:

### **Configuring with ADB Command**

To generate and provide the application usage information for the specified date range with ADB, use the following example as a guide:

```json
adb shell am broadcast -a com.bluefletch.ems.support.ACTION_APPUSAGE_HISTORY -p com.bluefletch.ems.support --es begin "2023-01-01" --es end "2023-01-31"
```

### **Configuring with AirWatch Command**

To generate and provide the application usage information for the specified date range with AirWatch, use the following example as a guide:

```json
mode=explicit,action=com.bluefletch.ems.support.ACTION_APPUSAGE_HISTORY,package=com.bluefletch.ems.support,extraString=begin=2023-01-01,extraString=end=2023-01-31,broadcast=true
```

### **Configuring with SOTI Command**

To generate and provide the application usage information for the specified date range with SOTI, use the following example as a guide:

```json
sendintent -a "intent:#Intent;action=com.bluefletch.ems.support.ACTION_APPUSAGE_HISTORY;component=com.bluefletch.ems.support;S.begin=2023-01-01;S.end=2023-01-31;end;"
```

{% hint style="info" %}
Application Usage History was introduced in Support Application 5.15.x.
{% endhint %}


---

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