BlueFletch Enterprise
  • BlueFletch Enterprise
  • Product Guides
    • BlueFletch Launcher
      • Configurable Layouts
        • Layouts
        • Orientation Options
        • Criteria
        • Widgets
        • Implied Groups
        • Kiosk Mode
        • Persistent Foreground App
        • Password Protected Applications
        • Quick Start Applications Folder
        • Layout Custom Actions
        • Replacement Values
        • Assets Manager
      • Theming
        • Configure Theme
        • Site-Specific Theming
        • Custom Field Display
      • Site Information Service
      • Custom Intents
        • Standard Android Intents
        • Platform Actions
        • Filtering
        • Technical Guide
      • Security and Safety
        • Clear App Data on Logout
        • Application Enabler
        • Disable Packages
        • Key Management
        • NFC Enable/Disable
        • Secure Notifications
        • Wi-Fi UI Settings Enable/Disable
        • Motion Activated Device Lock
        • Unique Login
        • Local Admin Password
        • Device Remote Lock
      • Device Loss Prevention
        • Low Battery Mode
        • Luggage Tag Mode
        • Secure Device Mode
      • Launcher Provider SDK
      • Load Configurations via QR Code Scan
      • Getting Started
      • Technical Guide
      • Release Notes
    • Authentication and SSO
      • Features
        • Secondary Authentication
          • PIN
          • Face Recognition
          • NFC Tag
          • Barcode
          • Alternate Secondary Authentication
      • Technical Guide
        • LDAP
        • AppAuth/OIDC
        • Okta (Session)
        • MSAL
        • ADFS 3.0/2012 Using ADAL
      • Release Notes
    • Support Application
      • Features
        • Events to Splunk
        • Logs to Azure
        • External Configuration Support
        • Application Usage History
        • Generating RxLogger Log Files
      • Technical Guide
        • Event Information
        • Event Examples
      • Support Installer
      • Getting Started
      • Release Notes
    • Device Finder
      • Features
        • Device Details
        • Device Status
        • View Site Devices
      • Technical Guide
      • Getting Started
      • Release Notes
    • Browser
      • Features
        • Custom Scripts
        • FIDO2 / Webauthn Support
        • URL AllowList and BlockList
      • Technical Guide
        • Configuring Browser
        • All Configuration
        • Available Intents
        • APIs and Page Actions
      • Release Notes
    • Chat
      • Features
      • Technical Guide
      • Getting Started
      • Release Notes
    • Playbook Agent
      • Features
      • Getting Started
      • Release Notes
    • Portal
      • Login & Logout
      • Navigation & Account Settings
      • Support Agent
        • Home
        • Device Details
        • Dashboards
        • Cards
        • Event Explorer
        • Reports
      • Enterprise Launcher
        • Creating a Configuration
        • Sending a Notification
        • Managing Sites
      • Playbook MDM
        • Playbooks
        • Plays
        • Devices
        • Deployment Groups
        • Zebra StageNow
      • EMM Console
        • Overview
        • Setup
          • Enroll Org in EMM
          • Policy Management
          • Provisioning
          • Device Management
          • Installing Playbook in EMM
        • Troubleshooting
          • Device Issues
          • Policy Issues
      • Chat Manager
        • Overview
        • Chat Roles
        • Chat Channels
        • Chat Audio Transcription
        • Message Logs
      • Admin
        • Organization
        • Single Sign On
          • Azure Setup
          • Okta Setup
          • Google Workspace Setup
          • Portal Setup
        • Users
        • Roles
          • Overview
          • Predefined Roles
          • Permissions
          • Manage Roles
        • Downloads
        • Agents
        • Key Management
          • Overview
          • API Keys
          • Device Keys
          • Device Restrictions
          • Allowed IP Addresses
        • Enterprise
        • Audit Logs
      • Event Forwarding
      • Remote Control
      • Getting Started
      • Release Notes
    • Other Applications
      • Messaging
        • Features
        • Technical Guide
        • Release Notes
      • Keyboard
        • Features
        • Technical Guide
          • How to: Set Keyboard as default
        • Release Notes
      • Bluetooth
        • Features
        • Release Notes
      • Voice Chat
        • Features
        • Release Notes
      • Device Remote Control
        • Features
        • Technical Guide
        • Release Notes
      • Device ID
        • Features
        • Technical Guide
        • Release Notes
      • Suite Installer
        • Technical Guide
        • Release Notes
      • Accessibility Enabler
        • Release Notes
      • EPM Plugin
        • Features
        • Technical Guide
        • Release Notes
    • Workforce Identity
  • Technical Documentation
    • Updating License Key
    • Commonly Reported Issues
    • Deploying BlueFletch Enterprise
      • Android 10 and 11
      • MDMs
        • Workspace One (VMWare AirWatch)
        • SOTI
        • Microsoft Intune
          • Microsoft Intune + Playbook
      • From Portal to Playbook Agent
Powered by GitBook
On this page
  • Overview
  • User Guide
  • Feature Configuration
  • Setting Up The Logging Connection
  • Defining the Container Name
  • Enabling Log Submissions
  • Disabling the Alarm
  • Sending Log Files Automatically
  • Configuring the Log File Directory
  • Putting It All Together
  1. Product Guides
  2. Support Application
  3. Features

Logs to Azure

This Support Application feature enables sending log files to Azure Cloud storage.

Overview

The Support Application provides a method of sending log files to Azure Cloud storage. To utilize the Logs to Azure feature, an Azure Connection String and storage Container will need to be created within the Azure Storage Accounts.

User Guide

  1. To enable the Sending Log Files to Azure feature, you need to configure the following basic values:

  • submitLogs - Define the Log files to upload

  • loggingConnection - The Azure Connection string within Azure Storage Accounts

  • loggingContainer - The Azure Blob Storage container name

  1. Once the feature is enabled, the Support Application will start sending log files to Azure. The log files will be stored in Azure in a format that can be easily accessed and analyzed.

Feature Configuration

To set up Logs to Azure for a particular device profile or device group, please follow the steps below:

Setting Up The Logging Connection

Specify the connection string to authenticate and connect to the Azure storage account.

"loggingConnection" : "DefaultEndpointsProtocol=https;AccountName=blah;AccountKey=blah==;EndpointSuffix=core.windows.net"

Defining the Container Name

Specify the container name within the storage account where logs will be stored.

 "loggingContainer" : "a-container-name"

Enabling Log Submissions

If the enabled property of submitLogs is set to true, logs will be submitted to the configured destination.

 "submitLogs": {
         "enabled" :  true

Disabling the Alarm

If the alarmEnabled property of submitLogs is set to false, no alarms will be triggered based on the logs submitted.

"submitLogs": {
         "alarmEnabled" :  false

Sending Log Files Automatically

If the "sendOnBoot" property of "submitLogs" is set to true, it will automatically send logs when the application boots up.

 "submitLogs": {
         "sendOnBoot": true

Configuring the Log File Directory

Specify the list of directories where log files can be found.

 "directories" : [
            {
                "application" : "application.name",
                "location" : "/sdcard/customapp/",
                "files" : "applog.txt"

Putting It All Together

For the example described above, the full configuration for the Logs to Azure feature is as follows:

{
  ....
  "loggingConnection" : "DefaultEndpointsProtocol=https;AccountName=blah;AccountKey=blah==;EndpointSuffix=core.windows.net",
  "loggingContainer" : "a-container-name",
  "submitLogs": {
         "enabled" :  true,
         "alarmEnabled" :  false,
         "sendOnBoot": true,
         "directories" : [
            {
                "application" : "application.name",
                "location" : "/sdcard/customapp/",
                "files" : "applog.txt"
            }
        ]
  },
  ...
}

Logs to Azure was introduced in Support Application 4.

PreviousEvents to SplunkNextExternal Configuration Support

Last updated 1 year ago