Getting Started

Before you begin

1. Request a free trial BFE account by emailing [e-mail].

2. Once you have a BFE account, log into the BFE Portal using your account credentials.

3. Follow the steps below to quickly get Support Application up and running on your device.

About this task

This tutorial describes how to set up and activate BlueFletch Support Application to manage your devices. The BlueFletch Support Application installation process consists of several components, including the Support Application app, configuration files, and other dependencies.

In the instructions below, you'll learn how to:

• Configure the ADB command.

• Configure the AirWatch command.

• Define permissions via ADB.

Configure via ADB Command

To start silently, invoke the Silent Init Activity using this package: com.bluefletch.ems.support.features.ui.hidden.SilentInitActivity.

adb shell am start -n com.bluefletch.ems.support/com.bluefletch.ems.support.features.ui.hidden.SilentInitActivity

Configure via AirWatch Command

mode=explicit,action=android.action.intent.MAIN,package=com.bluefletch.ems.support,class=com.bluefletch.ems.support.features.ui.hidden.SilentInitActivity,broadcast=false

Configure via Soti Script

execute shell "am start -a android.intent.action.MAIN -n com.bluefletch.ems.support/com.bluefletch.ems.support.features.ui.hidden.SilentInitActivity"

Define Permissions via ADB

These ADB commands will give all defined permissions to the Support Application.

adb shell pm grant com.bluefletch.ems.support android.permission.READ_EXTERNAL_STORAGE
adb shell pm grant com.bluefletch.ems.support android.permission.WRITE_EXTERNAL_STORAGE
adb shell pm grant com.bluefletch.ems.support android.permission.ACCESS_FINE_LOCATION
adb shell pm grant com.bluefletch.ems.support android.permission.READ_PHONE_STATE
adb shell pm grant com.bluefletch.ems.support android.permission.PACKAGE_USAGE_STATS
adb shell pm grant com.bluefletch.ems.support android.permission.CAMERA