# Getting Started

## Before you begin

1. Request a free trial BFE account by emailing <info@bluefletch.com>.
2. Once you have a BFE account, log into the BFE Portal using your account credentials.
3. Follow the steps below to quickly get Support Application up and running on your device.

## About this task

This tutorial describes how to set up and activate BlueFletch Support Application to manage your devices. The BlueFletch Support Application installation process consists of several components, including the Support Application app, configuration files, and other dependencies.

#### In the instructions below, you'll learn how to:

* Configure the ADB command.
* Configure the AirWatch command.&#x20;
* Define permissions via ADB.

### Configure the ADB Command

To start silently, invoke the Silent Init Activity using this package: com.bluefletch.ems.support.features.ui.hidden.SilentInitActivity.&#x20;

```json
adb shell am start -n com.bluefletch.ems.support/com.bluefletch.ems.support.features.ui.hidden.SilentInitActivity
```

### Configure the AirWatch Command.

```json
mode=explicit,action=android.action.intent.MAIN,package=com.bluefletch.ems.support,class=com.bluefletch.ems.support.features.ui.hidden.SilentInitActivity,broadcast=false
```

### Define Permissions via ADB

These ADB commands will give all defined permissions to the Support Application.

```json
adb shell pm grant com.bluefletch.ems.support android.permission.READ_EXTERNAL_STORAGE
adb shell pm grant com.bluefletch.ems.support android.permission.WRITE_EXTERNAL_STORAGE
adb shell pm grant com.bluefletch.ems.support android.permission.ACCESS_FINE_LOCATION
adb shell pm grant com.bluefletch.ems.support android.permission.READ_PHONE_STATE
adb shell pm grant com.bluefletch.ems.support android.permission.PACKAGE_USAGE_STATS
adb shell pm grant com.bluefletch.ems.support android.permission.CAMERA
```

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###

### <br>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bluefletch.com/bluefletch-enterprise/product-guides/support-application/getting-started.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.