Technical Guide
Configurations
settings
Include in the settings object in the Launcher Configuration file:
Field | Value |
---|---|
useSiteInfoService | boolean Set to |
defaultLocation | string Set a placeholder string. This will display if a site location is not found automatically, allowing the user to manually override and select a site. |
emsSupportTool
Include in the emsSupportTool object in the Launcher Configuration file:
Field | Value |
---|---|
orgId | string Set to the company's organization ID, as displayed on the BlueFletch Portal Admin - Organization page here. |
bfChat
Include in the bfChat object in the Launcher Configuration file:
Field | Value |
---|---|
apiKey | string Set to the organization's API key. The API key can be found in the BlueFletch Portal; it is actively managed on the Admin - API Keys page or displayed statically in Manage Organization settings on the Organization page. |
autoPlayAudio | boolean If |
allowAttachments | boolean If |
callTimeout | integer The number of seconds a voice/video call will be allowed to ring before the call is ended. Default is 20. |
notificationSoundIndividual | string Used this to override the default notification sound for chat messages received by individuals. Either a file reference or Launcher asset. Introduced in Chat release 2.0.17. |
notificationSoundGroup | string Used this to override the default notification sound for chat messages received by groups. Either a file reference or Launcher asset. Introduced in Chat release 2.0.17. |
voiceMessageLimitInSeconds | integer Used to set the recording length for voice messages. Default is 30 seconds. Introduced in Chat release 2.2.7. |
disablePttUsageInBackground | boolean When set to true, Chat will start recording audio in response to PTT button press while user is in the Chat application. Default is false. Introduced in Chat release 2.2.7. |
logLevel | string The logging level for the Chat application. Default is 'info'. Introduced in Chat release 2.2.7. |
dataHost | string Host URL for getting the user contacts for a site. |
chatHost | string Host URL for the Messaging service that is used to publish messages to chat recipients. |
fileHost | string Host URL for File Upload (such as images, voice recordings) to Google Cloud. |
login
Include in the login array within intents object in the Launcher Configuration file:
Field | Value |
---|---|
action | string Set to |
package | string Set to |
flags | integer Set to |
typeIntent | string Set to |
logout
Include in the logout array within intents object in the Launcher Configuration file:
Field | Value |
---|---|
action | string Set to |
package | string Set to |
flags | integer Set to |
typeIntent | string Set to |
Example Configuration
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