# Chat Channels

## User Guide: Chat Manager Tab <a href="#user-guide-chat-manager-tab" id="user-guide-chat-manager-tab"></a>

Chat Channels is a feature of the [BlueFletch Chat](/bluefletch-enterprise/product-guides/chat.md) application for communication between all members of multiple Chat Roles. Device administrators configure these channels on the BlueFletch Portal ***Chat Channels*** page. An administator can select the Chat Roles that will have access to a channel and the degree of access available to each role (*View and Post* or *View Only*).

<figure><img src="/files/TjFGRPcfB11cI5U4R0jo" alt="" width="563"><figcaption></figcaption></figure>

#### Create Chat Channels <a href="#create-chat-channels" id="create-chat-channels"></a>

1. Press the **Add Chat Channel** button in the upper right corner.

<figure><img src="/files/7AYkRiZOGg7qnFjo5x8j" alt="" width="333"><figcaption></figcaption></figure>

2. Enter text for the fields *Chat Channel Name* and (optionally) *Description*.

<figure><img src="/files/VGu2whnW8WZVuS3DeCQv" alt="" width="563"><figcaption></figcaption></figure>

3. Press **Add Chat Role** under ***Participating Chat Roles*** to select the Chat Role(s) that will make up this Chat Channel.

<figure><img src="/files/LN8XuXsgw4t0W3Vh0wKl" alt="" width="563"><figcaption></figcaption></figure>

4. Select the viewing and posting privileges for each participating Chat Role. The selection defaults to *View and Post*, which allows users with that Chat Role to both view messages from channel members and to send messages to the channel. Setting a Chat Role's privilege to *View Only* will allow users with that Chat Role to only read posted messages without the ability to send messages themselves.

<figure><img src="/files/dcCtnpdpyfQ0kLNQQiWd" alt="" width="563"><figcaption></figcaption></figure>

5. Press **Save** to save the new Chat Channel. A *Chat Channel Name* is the minimum content required to save.

#### Edit and Delete Chat Channels <a href="#edit-and-delete-chat-channels" id="edit-and-delete-chat-channels"></a>

1. To make changes to a Chat Channel, open the options menu and press **Edit**. On the ***Edit Chat Channel*** page, make desired alterations to any field in the Chat Channel, then press **Save**. In order to save, *Chat Channel Name* must still have content.
2. To delete a Chat Channel, open the options menu and press **Delete**. An alert box will display, prompting confirmation.

<figure><img src="/files/Sr4xbZ9ejejix0vNf6f8" alt="" width="563"><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bluefletch.com/bluefletch-enterprise/product-guides/portal/chat-manager/chat-channels.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
