> For the complete documentation index, see [llms.txt](https://docs.bluefletch.com/bluefletch-enterprise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bluefletch.com/bluefletch-enterprise/product-guides/portal/support-agent/event-explorer.md).

# Event Explorer

## User Guide: Support Agent Tab <a href="#user-guide-support-agent-tab" id="user-guide-support-agent-tab"></a>

### Event Explorer <a href="#event-explorer" id="event-explorer"></a>

As devices report back to ***Support Agent*** in the BlueFletch Portal, the BigQuery database collects multiple events from each individual device, ranging from the device ID, to the start charge level, to the bandwidth details, and [more](/bluefletch-enterprise/product-guides/support-application/technical-guide/event-information.md). [***Event Explorer***](https://ems.bluefletch.com/login) returns SQL queries run by the user as a data table.

For assistance with writing queries in SQL, see [Google Cloud's BigQuery documentation](https://cloud.google.com/bigquery/docs/reference/standard-sql/query-syntax) mentioned in the query field.

#### Running a Query <a href="#running-a-query" id="running-a-query"></a>

Use the default SQL query or write one that targets the specific columns (`SELECT` statement) or column content (`WHERE` statement) desired. Narrow the query to a manageable and relevant range with a `LIMIT` statement or a `WHERE` statement that limits the time range, such as in the default query. Click on the play button to run the query.

<figure><img src="/files/UlurfFYolbC5yAzKsBc6" alt="" width="563"><figcaption></figcaption></figure>

The query will generate a table of matching results from the BigQuery database.

<figure><img src="/files/7ErKKD25ETpaNaQjqG81" alt="" width="563"><figcaption></figcaption></figure>

Hover over the name of a column and select the hamburger menu to retroactively filter the data by columns or column contents.

<figure><img src="/files/mFAvY2JGyCDgTdueW0KP" alt="" width="563"><figcaption></figcaption></figure>


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.bluefletch.com/bluefletch-enterprise/product-guides/portal/support-agent/event-explorer.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.