Event Examples
This page shows example results of each supported event generated by the Support Application.
appusage
{
"startTime": "2017-05-18T05:13:39Z",
"endTime": "2017-05-18T05:15:01.526Z",
"packageName": "io.optiko.support.optikosupport",
"screenOnDuration": 0,
"duration": 82,
"deviceId": "141185225D0096",
"event": "appusage",
"orgId": "00000000-0000-0000-0000-000000000000",
"origin": "handheld",
"originModel": "TC51",
"version": 5130008,
"time": "2017-05-18T05:15:01.526Z"
}appusage_history
{
"details": {
"tag": "appusage_history",
"message": "{\"beginDate\":\"2023-2-01\",\"data\":[{\"foregroundServiceUsed\":0,\"inForeground\":250,\"packageName\":\"com.bluefletch.ems.auth.session\",\"timeVisible\":251},{\"foregroundServiceUsed\":229824,\"inForeground\":615,\"packageName\":\"com.bluefletch.ems.staging.messaging\",\"timeVisible\":616},{\"foregroundServiceUsed\":0,\"inForeground\":11,\"packageName\":\"com.wavelink.velocity\",\"timeVisible\":12},{\"foregroundServiceUsed\":161,\"inForeground\":605,\"packageName\":\"com.android.vending\",\"timeVisible\":607},{\"foregroundServiceUsed\":0,\"inForeground\":117,\"packageName\":\"com.bluefletch.ems.staging.browser\",\"timeVisible\":130},{\"foregroundServiceUsed\":0,\"inForeground\":98,\"packageName\":\"com.koushikdutta.vysor\",\"timeVisible\":104},{\"foregroundServiceUsed\":0,\"inForeground\":62,\"packageName\":\"com.google.android.permissioncontroller\",\"timeVisible\":88},{\"foregroundServiceUsed\":0,\"inForeground\":174,\"packageName\":\"com.bluefletch.ems.auth\",\"timeVisible\":176},{\"foregroundServiceUsed\":0,\"inForeground\":4,\"packageName\":\"com.android.chrome\",\"timeVisible\":6},{\"foregroundServiceUsed\":229433,\"inForeground\":14673,\"packageName\":\"com.bluefletch.ems.staging.launcher\",\"timeVisible\":15469},{\"foregroundServiceUsed\":8382,\"inForeground\":0,\"packageName\":\"com.bluefletch.goagentupdater\",\"timeVisible\":0},{\"foregroundServiceUsed\":68312,\"inForeground\":220,\"packageName\":\"com.bluefletch.ems.staging.auth.demo\",\"timeVisible\":247},{\"foregroundServiceUsed\":42985,\"inForeground\":100,\"packageName\":\"com.bluefletch.ems.staging.auth.oidc\",\"timeVisible\":122},{\"foregroundServiceUsed\":0,\"inForeground\":646,\"packageName\":\"com.android.settings\",\"timeVisible\":649},{\"foregroundServiceUsed\":107346,\"inForeground\":7721,\"packageName\":\"com.bluefletch.staging.chat\",\"timeVisible\":7738},{\"foregroundServiceUsed\":0,\"inForeground\":701,\"packageName\":\"com.symbol.tool.stagenow\",\"timeVisible\":703},{\"foregroundServiceUsed\":188993,\"inForeground\":15573,\"packageName\":\"com.bluefletch.ems.staging.support\",\"timeVisible\":26927},{\"foregroundServiceUsed\":118733,\"inForeground\":1698,\"packageName\":\"com.bluefletch.go\",\"timeVisible\":1719},{\"foregroundServiceUsed\":0,\"inForeground\":32,\"packageName\":\"com.android.systemui\",\"timeVisible\":38},{\"foregroundServiceUsed\":25393,\"inForeground\":3983,\"packageName\":\"com.bluefletch.ems.staging.deviceinformation\",\"timeVisible\":3997}],\"endDate\":\"2023-2-28\"}"
},
"deviceId": "unknown",
"event": "appusage_history",
"orgId": "00000000-0000-0000-0000-000000000000",
"origin": "handheld",
"originModel": "TC57",
"version": 5150000,
"time": "2023-02-06T12:45:03.6Z"
}audioChange
batterycycle
bluetoothevent
bluetooth_le
boot
cellularchange
exception
heartbeat
installedapplications
Starting in Support Agent version 5.20.x, System level applications will be reported within the Installed System Applications event. The Installed Applications event will report user level applications.
installedsystemapplications
Starting in Support Agent version 5.20.x, System level applications will be reported within the Installed System Applications event.
lowbattery
lowmemory
lowstorage
missingpermissions
networkevent
networksession
packageadd
packageremove
powersession
settingschanged
storage
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