> For the complete documentation index, see [llms.txt](https://docs.bluefletch.com/bluefletch-enterprise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bluefletch.com/bluefletch-enterprise/product-guides/portal/chat-manager/overview.md).

# Overview

## User Guide: Chat Manager Tab <a href="#user-guide-chat-manager-tab" id="user-guide-chat-manager-tab"></a>

### Overview <a href="#overview" id="overview"></a>

Through the ***Chat Manager*** tab on the BlueFletch Portal, an administrator can view and configure all aspects of communication over the BlueFletch Chat application. ***Chat Roles*** defines [groups of Chat users](/bluefletch-enterprise/product-guides/portal/chat-manager/chat-roles.md) by identity provider (IdP) and configures their communication permissions, while ***Chat Channels*** sets up [communication channels](/bluefletch-enterprise/product-guides/portal/chat-manager/chat-channels.md) between multiple Chat Roles. ***Message Logs*** displays [all text communications](/bluefletch-enterprise/product-guides/portal/chat-manager/message-logs.md) across the organization.

#### Chat Manager Roles & Permissions <a href="#chat-manager-roles-permissions" id="chat-manager-roles-permissions"></a>

A user needs a role with either the Chat Management or Chat View [permission](/bluefletch-enterprise/product-guides/portal/admin/roles/permissions.md) to access all ***Chat Manager*** pages.

Chat Management permits viewing, creating, editing, and deleting Chat Roles and Chat Channels.

Chat View allows a user to view all contents of ***Chat Manager***. A user with Chat View permission will be able to see all Chat Roles or Chat Channels in a list and will have the menu option **View** available to inspect individual roles or channels, but will not be able to create, edit, or delete a role or channel.

***Message Logs*** is view-only for all users with either the Chat Management or Chat View permission.


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