# Device Management

## Device Management <a href="#device-management" id="device-management"></a>

### How do I change one (or more) device’s policy? <a href="#how-do-i-change-one-or-more-devices-policy" id="how-do-i-change-one-or-more-devices-policy"></a>

1. On the *EMM Console screen*, select *Devices* tab.
2. Check the box(es) for the device(s) in question and click *Change Device Policy*.
3. Select a different policy from the *Select New Policy* dropdown.
4. Click *Apply Now* or select a date and time to enforce the change on the device and click *Schedule*.

<figure><img src="/files/qHAsiB1JHteyVawck0CQ" alt="" width="563"><figcaption></figcaption></figure>

5. *Alternatively for a single device:* Click on the *Device ID*. In the *Device Summary*, click on the 3-dot menu and select *Change Policy*. Pick from the *Select New Policy* dropdown and click *Apply Now* or select a date/time and click *Schedule*.

### How do I wipe one (or more) device via the EMM? <a href="#how-do-i-wipe-one-or-more-device-via-the-emm" id="how-do-i-wipe-one-or-more-device-via-the-emm"></a>

1. On the *EMM Console screen*, select *Devices* tab.
2. Check the box(es) for the device(s) in question and click *Delete Device*.
3. *Optional:* Select a flag that controls the device wiping behavior.
4. Press *Delete Now* or select a date and time to enforce the wipe on the device and click *Schedule*. On a managed device or dedicated device this will initiate a factory reset. On a work profile device, the work account and all work apps will be removed.
5. *Alternatively for a single device:* Click on the *Device ID*. In the *Device Summary*, click on the 3-dot menu and select *Delete Device*. Select a flag if desired and click *Delete Now* or select a date/time and click *Schedule*.

### How do I lock a company device via the EMM? <a href="#how-do-i-lock-a-company-device-via-the-emm" id="how-do-i-lock-a-company-device-via-the-emm"></a>

1. Click on the *Device ID*.
2. In the *Device Summary*, click on the 3-dot menu and select *Lock*.

<figure><img src="/files/fKt0Bp8vodUFwsHD2tQB" alt="" width="563"><figcaption></figcaption></figure>

3. Click *Submit*.

### How do I reboot a company device via the EMM? (only supported on Android 7.0+) <a href="#how-do-i-reboot-a-company-device-via-the-emm-only-supported-on-android-70" id="how-do-i-reboot-a-company-device-via-the-emm-only-supported-on-android-70"></a>

1. Click on the *Device ID*.
2. In the *Device Summary*, click on the 3-dot menu and select *Reboot*.
3. Click *Submit*.

### How do I reset the password on a company device via the EMM? <a href="#how-do-i-reset-the-password-on-a-company-device-via-the-emm" id="how-do-i-reset-the-password-on-a-company-device-via-the-emm"></a>

1. Click on the *Device ID*.
2. In the *Device Summary*, click on the 3-dot menu and select *Reset Password*.
3. *Optional:* Designate a new password for the device.
4. *Optional:* Select a flag that would control additional behaviors upon reset.
5. Click *Submit*.


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